Data guarantee

Continuity of your data reading

Our advanced software checks your data for errors and problems with the meters. This allows us to notice problems early, allowing our technicians to fix the problem quickly.

In summary, our cloud service will:

  • check the correctness of your data
  • make a backup of your data
  • monitor the health of your devices, such as battery life, signal strength or error codes
  • Inform you of our determinations, along with a plan of action
  • send our technicians on site to solve the problem

Because of our familiarity with our regular meters, we know very quickly where the problems are. Even with meters unknown to us, our expertise will be able to assist you in the diagnosis and solution.

Avoid problems and greater costs

Thanks to our 25 years of experience, we know plenty of situations where data guarantee could have avoided a lot of problems:

  • it is noted during annual billing that an electricity meter has been faulty for six months
  • the temperature probes of the heat meters are installed reversed
  • the solar panels produce less energy than expected
  • battery of the device is dead, but this is noticed afterwards instead of in advance

Through our follow-up with preventive measures, we guarantee you peace of mind in always receiving your data on time.